Benefits in a Card
Benefits in a Card™Member Self-Service
Member Portal
Your Benefits · Your Way · 24/7

Take control of your
health on your terms.

Whether you prefer our web portal, AI Voice, or speaking with a Live Agent — we are here for you 24/7/365. No hold music. No confusion. Just answers.

(866) 379-0887 — Member Support Line
2-Minute Overview
Watch: How BIC Works for Members
Click to play · Web portal, AI Voice, SMS & Live Agent explained

SKY AI Concierge

Your AI Benefits Genius — available 24/7 via any channel below

ID Cards

Get your digital ID card instantly

Provider Search

Find in-network doctors near you

Claim Status

Check the status of any claim

Plan Selection

Math-backed Decision Certainty™

RX/Pharmacy Help

Get Rx help & pharmacy support

Enroll in Benefits

Guided benefits enrollment

Connect to SKY — 4 Ways

No app. No waiting.Pick the channel that works for you.

Web Portal

Access all your benefits, ID cards, claims and provider search through our secure web portal on any browser.

Open Web Portal →

AI Voice (SKY)

Call and speak naturally. SKY handles 60% of common requests instantly — ID cards, status checks, provider help.

Call (866) 379-0887 →

SMS / Text

Text SKY from your mobile phone for quick answers on the go — no login required.

Text Us →

Live Agent

Prefer to speak with a person? Our live agents are available around the clock to assist with anything SKY can't handle.

(800) 497-4856 →